Many persons who start using their 1st web hosting account, or switch companies, often have questions concerning how given procedures are accomplished or come across problems when setting up different things such as emails, website settings, and so on. This is why, some web hosting providers have prepared documentation with the most common questions and problems so as to help their customers obtain information swiftly and easily. As a result, the client support staff members can devote more time to actual problems that given customers may be experiencing, because the solution for the smaller things will already be available on the Internet and customers will be able to easily tackle them without having to touch base with the client care team. Having elaborate documentation is quite important, particularly for new customers without any experience whatsoever, since the web hosting service entails tons of features and lots of individuals can get bewildered about what to do. A good information repository can both help you perform the procedures that you need and acquaint yourself with how the web hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting account from us, you’ll gain access to our in-depth online documentation where you will see information on practically everything connected with our hosting packages. The topics vary from how to set up an e-mail address on your hand-held device, to how to do different things using an .htaccess file. The articles are written in a simple-to-comprehend manner and offer elaborate manuals on how to perform a specific operation within your Hepsia Control Panel. You can also find information that is not connected directly with Hepsia, for example one that concerns Internet applications on your desktop PC. The complete collection of articles will be located in the Help section of the Control Panel, but those that are relevant to a given section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to get to know practically everything connected with your account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include a comprehensive article repository where you can find any info that you may require about our hosting services or about the Hepsia Control Panel that we’re using. We’ve created it on the basis of the feedback that we’ve received from our customers over the years and, as a consequence, our articles address particular problems that you may face and present the quickest way to fix them, for example getting a 500 Internal Server Error message or being unable to send emails from your desktop PC even though you have the correct settings. The articles are available in each and every Control Panel section and you can check them whenever you like. They can help you broaden your knowledge not only about our platform, but also about the hosting sphere in general, as they feature step-by-step instructions and general info such as what file permissions or cron jobs are.