Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What type of services precisely could VPS and dedicated server users take full advantage of?
If you acquire your own web server, you will have more flexibility on what you can install and run when compared to a shared hosting account. With a shared service, you have access simply to your own account, therefore you are not able to install server-side software. Although this is not an issue for the majority of script-driven programs, there are some which have particular requirements and need certain software to be present on the machine either for some additional features or for them to work at all. In the event that you have practical knowledge, you'll not have any troubles to run the server, but if you don't, you may simply not have the competencies to deal with everything and use the script apps you want. If this is the case, you can use our Installation & Troubleshooting upgrade, and so our system admins can arrange everything for you and help you with any problems that you may face.
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server
plans that we offer and you'll be able to add it either during the signup or at any time after through your billing Control Panel. It includes sixty minutes of custom work on your hosting server, so our administrators will be able to assist you with software installation or setup. They could also troubleshoot any piece of software which you have already installed if it doesn't work efficiently, so you will not need to waste time to find out what is wrong since they can help you in a very quick and professional manner. As this is a one-time upgrade, you could get it only if you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful when you are unable to do something on your own or in case you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
If you require our upgrade for any reason, you'll be able to add it to your dedicated server
with several mouse clicks from your billing CP or if you will need some custom work on the server the minute it's put in place, you can get the upgrade during the signup procedure and tell us what exactly you need to be done, so everything shall be ready once your server is working. 60 minutes of custom work are included to your account every time you acquire the upgrade, so you can take advantage of this service as often as you need. If some task needs less time to be carried out, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to concentrate on building and promoting your Internet sites without spending time on maintaining the dedicated hosting server or the software set up on it. You could employ it if you also use our Managed Services upgrade, but the 30 min it provides are not enough to execute all tasks that you need.