A live chat is one of the ways of communication supplied by some website hosting suppliers as part of their support services. Depending on the supplier, the chat is used for pre-sales, billing and/or technical assistance. This method of contact is quicker as compared to a support ticket and it will make it much more unlikely to misunderstand or misspell a word as compared to a phone call with a representative. Furthermore, if the issue that you have requires some time to be investigated and dealt with, you will be able to do something different meanwhile instead of just waiting, like you'd have to do when you call. You can also employ a live chat assistance service without charge as long as you have web accessibility even if your web hosting supplier is located in another country and they do not have a local phone number you can call.
Live Chat Support in Cloud Website Hosting
We supply a live chat assistance service for all of the cloud website hosting
that we offer and we're able to support you with almost everything in real time. In case you don't have an account with our company yet, we will provide you with more info about the plans in order to help you to pick the most suitable plan. If you are a current client, we're able to assist you with any general or billing issue along with with multiple common tech issues, for instance an email address installation in a desktop email client. In case you are unable to call us for some reason or you're in a country where we do not have a local telephone number, our live chat is the best option to get in touch with us. Of course, some problems require additional time to investigate and test, which means that you will need to open a support ticket to our technicians, still, we will save your time and help you with many troubles on the chat.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we supply with our semi-dedicated servers
, you'll be able to get the answers for any questions you may have or get lots of issues dealt with in no time. The chat service is available every single day, so that you can speak to an agent even on holidays and weekends. If you're not sure which plan is better for your websites or if our innovative cloud hosting platform covers some system requirements, you may join the live chat before buying anything. In case you're a current customer, you are able to get more info about account settings, billing issues along with various common tech issues you may encounter, let's say in case you are unable to install an email account in a client on your PC. Our live chat will save you a considerable amount of time regardless where you are or when you contact us.