Q: Why do I need to move my site? What does website migration involve?
A: The web site migration service that we are offering is free (to a certain extent). We’ll migrate your website(s) to our first–rate cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can result in lost data and unwanted network downtime. That is why we will perform all that for you for free!We have proficient administrators whose primary assignment is to ensure that your web site performs exactly as it did on your former hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based upon popular applications like Joomla™ and WordPress.
Q: How much time will the website migration process take?
A: There are many factors to bear in mind – the total amount of web files, the size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. Still, we do our very best to accomplish all web site migrations in a 48–hour window. Less sizeable web sites are transferred much faster – usually in less than 24 hours.
Q: What data will I have to provide to your Website Migration Department?
A: We’ll need the login information for your old hosting provider’s Control Panel and the site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: Your website will work exactly like it did before with your previous web hosting provider. As soon as we have completed the transfer, your website will be configured to work on our system and we will alert you to preview it. If everything is working properly, all you will have to do is modify the NS resource records corresponding to your domain. Your site will be migrated over to us without any downtime.
Q: Will my old web hosting provider need to provide any information/assistance?
A: No. Aside from your login info for the Control Panel, we do not require anything. We’ll never touch base with your hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you transfer data from?
A: Yup. We support all traditional Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, since we do not provide Windows hosting services ourselves.We also don’t support proprietary website creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.